TeamViewer questions & answers

Remotely control other devices from your PC
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Question by Maljol
73 views
October 18, 2021

Now that we work from home, we end up using our laptops for personal & business which is allowable by the company. however i dont wish for the IT company just to access my computer whenever they wish given i might be doing personal work. how do i ensure that they can only access my computer with my permission?

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Answer by Ashish Bajaj

Yes, you can control the access permissions for TeamViewer on your computer. TeamViewer allows you to set up and define access controls, including requiring permission and authorization from you before someone can access your computer remotely. To ensure they only access your computer with your permission, you can configure the settings accordingly in the TeamViewer software.

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Question by Cynthia
289 views
April 20, 2020
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Answer by Akash Shah

To download TeamViewer 9 for Windows, visit the official TeamViewer website, locate the "Download TeamViewer" section, select the "TeamViewer 9" version, and follow the prompts to complete the download and installation process.

Pooja Bajaj
Answer by Pooja Bajaj

TeamViewer version 9 can be downloaded from various websites that provide software archives or older versions of programs. You can try visiting reputable websites such as FileHippo or OldVersion to find and download TeamViewer version 9.

Марина Нечай
Question by Марина Нечай
5K views
October 11, 2013

I can connect to all my partners, but they can't connect to me (they only can send messages), I've try reinstalling the program but I encounter the same problem. Please help!

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Answer by Alex Urbach

Make sure that Incoming Lan Connections is on deactivated mode in General tab when you access settings. There is also the firewall which may cause the problem. You can disable it by running a simple command: netsh advfirewall set currentprofile state off.

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Question by Guest
5K views
April 23, 2014

I have installed Teamviewer 9 on a Windows 7 64-bit machine and it is able to connect to other computers using Teamviewer but no one is able to connect to the machine.


I click connect and Teamviewer attempts to connect to the machine (it can be seen as online in the computer list on the right). Furthermore, when I try to enter the Options menu, Teamviewer stops responding and crashes.


It doesn't seem like a firewall issue or a machine connectivity issue as I have disabled the firewall and can even ping the machine but cannot connect through Teamviewer.


Does this sound familiar to anyone and has anyone been able to solve this issue?

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Answer by Robert Polubinski

First make sure to configure the Firewall to allow the client to connect. Secondly, go to Settings and disable Proxy and LAN connections. When configured to LAN, Teamviewer will not have the possibility to work outside your LAN, neither will accept any connections. If this is still not working, go to Teamviewer website and download the QuickSupport. The package consists of an application designed for quick support. It contains an ID and a randomly generated password.

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Question by Guest
2K views
September 22, 2011

When my computer (Windows 7) is in 'sleep mode', my Android phone can't connect for remote control. How do I fix this?

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Answer by Guest

Check the connection.

Марина Нечай
Question by Марина Нечай
1K views
October 16, 2013
Stephen Prastman
Answer by Stephen Prastman

The answer would be no. If you uninstalled TeamViewer, then the ID that was attached to your computer is marked as offline making it impossible for another client to connect to your computer.

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Question by Violette Morel 1
758 views
August 18, 2015
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Answer by Sean Hill

The problem that you've reported can be resolved as it follows:

  1. Stop and exit TeamViewer if it is still running.
  2. Click on Windows > Start > Run and search %appdata%, find the teamviewer folder and delete it.
  3. Click Windows Start > Run and enter regedit. Click OK. Find the registry entry located at HKEY_LOCAL_MACHINE > SOFTWARE > teamviewer and delete the teamviewer registry folder.
  4. Change the MAC address of your Ethernet card and restart your PC. If you don't know how to change your MAC address please follow Microsoft's tutorial.
  5. Start TeamViewer.
Марина Нечай
Question by Марина Нечай
730 views
October 16, 2013
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Answer by 123456789012345678901234567890

Ok so what you do is download teamviewer. If it’s not installed on your computer and your normally just run it. You stick in your memory stick click open to view files. Then you just drag teamviewer icon to the folder of your memory stick. And there you go.

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Question by Violette Morel 1
543 views
August 19, 2015
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Answer by Sean Hill

Teamviewer offers the possibility of sending large files through its transfer protocol. To initiate a file transfer, get the ID of the remote machine and instead of remote connecting to desktop, select FILE TRANSFER. On the right side, there will be the remote computer, and on the left side your computer. Navigate to the file, select it, then press the 2 blue arrows to initiate the transfer to the remote machine and that’s it. A progress window will be shown as well to see the details of the transfer.


For more information check the following page: https://www.teamviewer.com/en/help/424-How-can-I-send-large-files-with-TeamViewer

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